Last Updated: 5/6/26
1. Information We Collect
We collect information necessary to operate a real estate transaction platform, including:
Personal & Verification Information
- Name, email, phone number
- Government-issued identification
- Selfie or identity confirmation data
- Property ownership documentation
Account & Transaction Data
- Listings, offers, contracts, disclosures, and documents
- Transaction status and history
Technical Data
- IP address, browser type, device information
- Usage and interaction data
Payment Information
- Processed securely by third-party payment providers
2. How We Use Information
We use collected information to:
- Verify identity and eligibility
- Enable transactions and document workflows
- Process payments and services
- Provide customer support
- Improve platform security and reliability
- Communicate service updates
- Send marketing communications (with consent)
3. SMS Communications
If you provide your phone number and consent to receive SMS messages, we will send transactional text messages including verification codes, document signing reminders, and transaction status updates. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP. We do not share your phone number with third parties for their marketing purposes. SMS consent is not required as a condition of using the platform.
4. Sharing of Information
We do not sell personal information.
We may share information with:
- Identity verification providers
- Title, escrow, and transaction partners (when initiated by users)
- Payment processors
- Legal or regulatory authorities when required
All third parties are required to maintain confidentiality and reasonable security standards.
5. Data Security
We implement reasonable technical and organizational safeguards to protect personal information. No system is completely secure.
6. Cookies & Tracking
We use cookies and similar technologies to improve functionality and analytics. Disabling cookies may limit certain features.
7. Data Retention
We retain information as long as necessary to:
- Provide the Service
- Maintain transaction records
- Comply with legal obligations
Certain transaction records may be retained even after account deletion, where required by law.
8. Your Rights
You may:
- Access your personal data
- Request corrections
- Request deletion (subject to legal requirements)
- Opt out of marketing communications
- Request data portability
9. Children’s Privacy
Qilo is intended for individuals 18 years of age or older. We do not knowingly collect information from minors.
10. Changes to This Policy
We may update this Privacy Policy periodically. Continued use of the Service constitutes acceptance of changes.
11. Contact
Privacy questions may be directed to:
Qilo (Oikos Market Inc.)
2180 N Church St
Wilmington, DE 19802
Phone: (480) 788-6522
Email: privacy@goqilo.com
